COVID Safety Your safety comes first

Stay home if you are unwell or have a cough, fever, sore throat, fatigue, shortness of breath or loss of taste or smell. Get tested Testing and tracing | SA Health

Please do not come to our event until you are completely well and have a negative test result.

Stay home if you have had close contact with a confirmed or probable case of COVID-19 or have been advised or directed by health authorities to isolate, quarantine or be tested for COVID-19. Close Contacts | SA Health

Stay home if you have been to an exposure site. Exposure Sites | SA Health

Maintain physical distancing from people outside you core social group. Keep at least 1.5 metres away from others.

Avoid physical greetings i.e. handshakes, kisses and hugs

Avoid crowded places, if an area seems congested stay away from that area.
Practice good hand hygiene – wash your hands with soap and water and use hand sanitisers that are available at event sites

Cover coughs or sneezes, stop the spread of germs that can make you and others sick!

Follow the instructions of COVID Marshals and signage when on site

Ensure you scan COVID SAfe Check In when entering an event site (talk to staff/COVID Marshals if you cannot scan – we have a paper contact tracing form that can be used). Please scan each time you enter an event site.

Cashless sales will be available at event sites, we prefer you use touchless options.

COVID Safe messages may be delivered before, during and after events. Listen out for information and follow the directions.

All messaging will be communicated by our website, social media, through commentary and signage on site at locations.

If you have any questions, look out for our COVID Safe Marshals.

To find out more about COVID-19, please visit Frequently asked questions | SA Health.

It is a requirement for attendees to wear masks at any COVID Management Plan sites at the Santos Festival of Cycling. This includes race start and finish lines and at the City of Adelaide Festival Village in Victoria Square/Tarntanyannga, with the exception of times when consuming food and/or drinks.

Santos Festival of Cycling will use COVID SAfe Check In contact tracing through SA.GOV COVID-19 COVID SAfe Check In.

When entering an event site, all people will be required to provide contact tracing details by:

• Using the COVID SAfe check in through their mySA GOV app, or
• Provide details to be recorded on a hardcopy contact tracing form (per site)
  Any person not providing their contact tracing details may be asked to leave the event site immediately or refused entry.

Event sites will maintain a high standard of cleaning including high touch point cleaning to reduce COVID risk.

Each event site will have COVID Marshal/s to monitor the existing sites COVID Safe plans. All attendees will be required to follow instructions of COVID Marshals. If a COVID Marshal requires assistance to manage an issue they will be assisted by the management team for the site where practicable. A significant issue may require SA Police to be called.

Santos Festival of Cycling will monitor current COVID-19 restrictions posted by SA Health and information contained within COVID Plans will be updated to align to any changes (if required).

A COVID Management Plan (CMP) will be in place for the event. This plan outlines the safety strategies that will be implemented to manage the risk of COVID-19 Safety strategies that are based on the following principles:

• Density – ensuring space accommodates 1 person per 2 square metres
• Distancing – providing adequate space for people to be able to physically distance from one another
• Contact Tracing (see above) – providing means for capturing contact details for people attending

Event sites with a capacity of more than 1000 people will have specific COVID Management Plans, while other event sites with lower capacities will have COVID safe plans in place.

Plans also describe the management of COVID-19 operational control standards that include:

• Staff and patron health and wellbeing
• Hygiene and cleaning
• Public health education/information
• Food and beverage service
• Non-compliance and incident management

For ticketed events attendees will be required to complete a COVID SAfe Check In when entering the event site or boarding the bus to capture contact tracing requirements.

Ticketed events include:

• All DeTours tickets
• Spectator Bus Transfers
• Associated events
• Westpac Family Ride

Where event sites do not involve ticketing, capacity requirements will be maintained through monitoring of people entering and exiting the site. The Santos Tour Down Under social media channels will be regularly updated regarding the capacity of the site so people wishing to attend can monitor this.

No ticket refunds will be processed as per the terms and conditions agreed to at the time of sale, with the exception only of a medical certificate being provided certifying illness preventing participation. 

Managed events conditions of sale and entry: Terms & conditions

Associated events conditions of sale and entry: Terms & conditions

Any decision to cancel the event (or parts of) will be made by the Executive Director Events South Australia and Event Manager in consultation with key stakeholders.

Upon modification or cancellation, the Event organisers will (where required and appropriate):

• Provide advice of the modification or cancellation on the Tour Down Under website and
• Communicate through other available channels where practicable.